Editable AR Fields and Built-In Dispute Management for Faster Payments

For most AR teams, delays in collections are rarely about intent. They happen because customers don’t have the right access or clarity to take action. When details can’t be edited, invoices can’t be disputed efficiently, and payment workflows feel rigid, time to cash naturally increases.

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Centime’s latest updates to the AR Customer Portal address these barriers directly, giving customers more flexibility while keeping finance teams in full control.

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A Simpler Bulk Payment Experience

The bulk action bar on unpaid invoices has been removed to make the payment process more intuitive. “Pay” is now the default action for all open invoices.

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Customers can select multiple invoices, update payment methods, and complete payments in one flow. This change reduces steps in the payment journey, shortens collection cycles, and improves adoption of electronic payments.

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Dispute Management Built Into the Customer Portal

Customers can now flag and describe disputes directly within the portal. This allows your team to see issues as they arise instead of waiting for an email or phone call.

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Dispute details sync automatically with Centime and your ERP, giving finance teams complete visibility into open items, reasons, and resolution progress. The result is faster resolution, fewer misunderstandings, and a documented trail for every transaction.

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Editable AR Fields for Greater Transparency

Custom AR fields that were previously visible only within the Receivables module can now be made editable within the Customer Portal. This allows customers to update key information themselves, ensuring accuracy while maintaining your team’s oversight.

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You control which fields are editable and visible, keeping governance intact while improving collaboration and reducing unnecessary touchpoints.

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More Control, Less Friction

These updates are designed for flexibility. Whether you manage hundreds of active accounts in NetSuite, multi-entity setups in Sage Intacct, or connected ledgers in QuickBooks, you can configure what your customers see and how they interact with their invoices.

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Combined with Centime’s existing features like automated payment reminders, early payment discounts, and secure payment storage, these enhancements help customers move from intention to action faster — and with fewer dependencies on your AR team.

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The Result

Payments come in sooner. Disputes are easier to track. Customer communication feels clear and efficient. And your AR process runs the way it should: connected, transparent, and fast.

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Book a demo today to learn more.

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**Deposit placement through ICS is subject to the terms, conditions, and disclosures in the applicable agreements. Although deposits are placed in increments that do not exceed the FDIC standard maximum deposit insurance amount (“SMDIA”) at any one destination bank, a depositor’s balances at the institution that places deposits may exceed the SMDIA (e.g., before settlement for deposits or after settlement for withdrawals) or be uninsured (if the placing institution is not an insured bank). The depositor must make any necessary arrangements to protect such balances consistent with applicable law and must determine whether placement through ICS satisfies any restrictions on its deposits. A list identifying IntraFi network banks appears at https://www.intrafi.com/network-banks. The depositor may exclude banks from eligibility to receive its funds. IntraFi and ICS are registered service marks, and IntraFi Cash Service is a service mark, of IntraFi Network LLC.

^††2.75% Annual Percentage Yield (APY) as of 09/24/25. Deposit rate may adjust to current market rate and may change daily. Fees may reduce earnings.

*Centime is not a bank and is not authorized by any federal or state agency to engage directly in core banking activities.
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*All banking products and services available through Centime are provided by FNBO and are governed by the applicable agreements and related disclosures provided to you by FNBO. Member FDIC.
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‍*While Centime facilitates traditional banking activities (such as the acceptance of deposits or extensions of credit), these services are actually provided by our banking partner, FNBO.
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*Centime may provide support services to FNBO, as permitted by applicable law, to facilitate the delivery of its bank products and services.

**Deposit placement through ICS is subject to the terms, conditions, and disclosures in the applicable agreements. Although deposits are placed in increments that do not exceed the FDIC standard maximum deposit insurance amount (“SMDIA”) at any one destination bank, a depositor’s balances at the institution that places deposits may exceed the SMDIA (e.g., before settlement for deposits or after settlement for withdrawals) or be uninsured (if the placing institution is not an insured bank). The depositor must make any necessary arrangements to protect such balances consistent with applicable law and must determine whether placement through ICS satisfies any restrictions on its deposits. A list identifying IntraFi network bank

Editable AR Fields and Built-In Dispute Management for Faster Payments

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