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For healthcare finance teams, compliance isn't optional. A single mishandled invoice or patient statement containing Protected Health Information can trigger HIPAA violations, leading to substantial fines, legal liability, and damaged trust with patients and partners.
That's why many healthcare organizations have avoided automating financial documents that contain PHI. The risk felt too high. Finance teams have been manually routing invoices and patient receivables, creating separate workflows, and accepting that efficiency had to take a back seat to compliance.
Centime is now HIPAA compliant, which means healthcare finance teams can automate their complete finance operation, from accounts payable to accounts receivable, within a single platform that's built for security and embedded directly in their ERP.
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Why healthcare finance leaders needed this
The challenge wasn't just about technology. Healthcare organizations operate in an environment where regulatory requirements and operational complexity collide constantly.
Your finance team processes documents from multiple directions. On the payables side, you're handling invoices from medical suppliers, outsourced anesthesia services, lab vendors, and equipment providers. Many of these invoices include patient names, procedure codes, or treatment details.
On the receivables side, you're managing payments outside your revenue cycle management system: pharmacy sales, diagnostic services, direct-to-consumer offerings, and partner contracts. These often contain even more sensitive patient information.
Under HIPAA, all of this information must be protected with specific controls around who can access it, how it's stored, and how it's transmitted.
Most finance automation platforms weren't designed with these requirements in mind. Healthcare finance teams faced an uncomfortable choice across both payables and receivables: process documents containing PHI manually to stay compliant, or risk exposure by routing them through systems without proper safeguards.
Manual processing creates its own problems. Paper invoices get lost. Patient statements sit in email inboxes. Tracking who viewed what becomes nearly impossible. And when audit season arrives, you're scrambling to reconstruct documentation that proves compliance across every financial transaction.
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Our innovative AR, AP and business banking solutions are powerful alone, and even better together.
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How Centime handles HIPAA compliance
Centime supports invoice and payment automation workflows in compliance with HIPAA standards. We've implemented role-based access controls that restrict PHI visibility to authorized users only.
Here's how it works across both accounts payable and accounts receivable:
Granular permissions by user role
Only team members with the "View Protected Health Information (PHI)" entitlement can access documents containing sensitive data. Your finance team can have different levels of access based on their role and compliance training.
Users with PHI access can view invoice documents and patient statements in the document viewer and unmask details in the Description column when needed. Users without this entitlement cannot access these documents at all. The Description column stays masked, with no option to reveal the information.
This applies equally to vendor invoices on the payables side and customer invoices on the receivables side. A finance coordinator who handles non-PHI vendor payments doesn't automatically see patient billing information, and vice versa.
Full functionality, no workarounds
Healthcare customers get complete access to Centime's platform without restrictions. The compliance controls operate in the background, so your team isn't constantly managing separate systems or workflows.
On the AP side, invoices flow through the same capture, coding, approval, and payment processes regardless of whether they contain PHI. On the AR side, you can automate invoicing, reminders, and reconciliation for services outside your RCM system (think pharmacy sales, diagnostics, partner contracts, DTC services) with the same level of protection.
The difference is simply who has permission to view sensitive information.
Audit trails built in
Every interaction with PHI is logged automatically. When auditors ask who accessed which invoices or patient statements and when, you have comprehensive documentation already available. This eliminates the scramble to reconstruct compliance evidence from email chains and paper records across both payables and receivables.
See Centime in action
Our innovative AR, AP and business banking solutions are powerful alone, and even better together.
Schedule a tailored demo with a Centime expert.
What makes Centime different for healthcare finance
Many AP automation vendors approach healthcare compliance as an afterthought. Some discourage customers from uploading PHI entirely. Others implement restrictions that force you back into manual processes for sensitive invoices. And most don't offer accounts receivable automation at all, leaving a critical gap in your finance operation.
Centime builds compliance into the platform architecture across your entire finance workflow. Because we're embedded directly in NetSuite, Sage Intacct, and QuickBooks (with Microsoft Dynamics 365 BC coming soon), your sensitive data never leaves your ERP environment unnecessarily.
This embedding provides another layer of security. Your invoice data and receivables information sync directly with your general ledger and subledger, maintaining compliance throughout your entire financial workflow rather than introducing new systems where data could be exposed.
Unified AP and AR under one HIPAA-compliant platform
Most healthcare finance teams have to cobble together separate solutions for payables and receivables, each with its own compliance controls and audit requirements. Centime handles both:
- Accounts Payable: Automate invoice capture, coding, approval workflows, and vendor payments for all suppliers, including those providing patient-specific services
- Accounts Receivable: Collect faster from patients, partners, and payors for services outside your RCM stack with automated invoicing, payment reminders, and reconciliation
- Cash Flow Forecasting: Model claim delays, reimbursements, and payables together to understand your complete cash position
- Business Banking: Manage treasury operations while maintaining compliance across the entire platform
Healthcare organizations also benefit from Centime's multi-entity and multi-location capabilities. You can tag invoices and receivables by facilitCentime is now HIPAA compliant. Automate accounts payable and accounts receivable for healthcare organizations with role-based PHI protections, audit trails, and ERP-embedded security.y, department, or provider group while maintaining proper access controls. A finance user at one practice location doesn't automatically see PHI from another location unless explicitly authorized.
See Centime in action
Our innovative AR, AP and business banking solutions are powerful alone, and even better together.
Schedule a tailored demo with a Centime expert.
Getting started without disrupting operations
Healthcare finance teams are already stretched thin. The last thing you need is a months-long implementation that pulls your team away from day-to-day operations.
Centime's onboarding is designed to get you live in weeks, not quarters. Because we connect directly to your existing ERP and banking relationships, there's minimal IT lift required. You're not switching banks, rebuilding chart of accounts mappings, or retraining your entire team on completely new systems.
The HIPAA compliance features work immediately. You configure user permissions based on your team structure and compliance requirements, then your invoices flow through the same automation whether they contain PHI or not.
See Centime in action
Our innovative AR, AP and business banking solutions are powerful alone, and even better together.
Schedule a tailored demo with a Centime expert.
What this means for healthcare finance operations
Healthcare organizations using Centime can now:
On the payables side:
- Process vendor invoices faster, even when they contain patient information
- Automate 2-way and 3-way PO matching for medical supplies and services
- Handle complex vendor relationships across multiple facilities and entities
- Route approvals by facility, department, or spend threshold while maintaining PHI protections
On the receivables side:
- Automate invoicing and collections for services outside your RCM system
- Send payment reminders and track aging buckets for patient balances, partner contracts, and direct-to-consumer services
- Reduce days sales outstanding without exposing sensitive patient data
Across the platform:
- Reduce compliance risk with automatic access controls and comprehensive audit logging
- Eliminate dual workflows where some documents get automated and others stay manual
- Maintain visibility across your entire finance operation without creating security gaps
- Prepare for audits continuously instead of scrambling when reviews are announced
- Forecast cash flow with complete visibility into both inflows and outflows
The impact extends beyond individual processes. Because Centime is a unified finance platform, your AP automation, AR automation, cash forecasting, and business banking all maintain HIPAA compliance. You're not stitching together multiple vendors with different security standards.
For multi-site healthcare practices, outpatient care providers, and specialized treatment centers, this means your finance team can finally operate at the speed and efficiency level that other industries have reached without compromising on the regulatory requirements that define healthcare.
See Centime in action
Our innovative AR, AP and business banking solutions are powerful alone, and even better together.
Schedule a tailored demo with a Centime expert.
Making compliance easier, not harder
HIPAA compliance shouldn't force healthcare finance teams to choose between security and efficiency, or between automating payables versus receivables. With proper controls built into your finance platform, you can have complete automation across your entire operation.
Centime's approach gives healthcare organizations the automation capabilities they need while respecting the regulatory environment they operate in. Your team processes invoices and receivables faster, auditors get better documentation, and PHI stays protected throughout every workflow.
If your healthcare organization has been holding back on finance automation because of compliance concerns, or if you're managing separate workflows for documents containing PHI, it's worth looking at how Centime handles these requirements differently.
Our platform is purpose-built for growing healthcare organizations: multi-site practices, outpatient care providers, specialized treatment centers, and healthcare service companies that need enterprise-grade automation without enterprise-level complexity.
Schedule a demo to see how Centime's HIPAA-compliant platform works for healthcare finance teams, or take a product tour to explore the platform on your own.