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AR Automation for NetSuite

Centime runs collections, online payments, and cash application inside NetSuite, so receivables stay current without a second system of record.

AR automation for NetSuite connects your NetSuite ERP to a system that handles invoicing, payment collection, and cash application automatically, so finance teams collect faster with less manual work. Centime does this natively: customers, invoices, and payments sync two ways with NetSuite, and payments collected through Centime post back to the correct NetSuite account automatically, with no second system of record to maintain.

How the Integration Works

  1. Invoice sent — Delivered from NetSuite (INV-7821 · Meridian Supply Co. · $18,450 — sent from NetSuite — awaiting payment)
  2. Payment received — Paid via customer portal (INV-7821 · Meridian Supply Co. · $18,450 — paid via customer portal)
  3. Cash applied — Reconciled automatically (INV-7821 · Meridian Supply Co. · $18,450 — cash applied to invoice)
  4. Posted to NetSuite — Synced in real time (INV-7821 · Meridian Supply Co. · $18,450 — posted to NetSuite just now)

Features

Automated Collections

Centime reads open invoices and aging straight from NetSuite, then runs reminder cadences and dunning sequences without your team sending each one by hand. AI-powered workflows adjust the cadence to each customer’s risk and payment behavior, and route an account to a person only when it needs human attention.

What the NetSuite AR Integration Carries

Custom invoice and buyer forms are preserved, with custom fields on both surviving the round trip so the segmentation your reporting is built on stays attached. Customer balance, invoice groups, and statement charges sync as their own records, and customer, cash, and credit card refunds carry as distinct records alongside customer deposits and credit memos.

Customer Payment Portal

Customers view and pay invoices online with no login required, and the portal is branded to your business for a fast, familiar way to settle what they owe. When a customer pays, Centime posts the payment back to the matching open invoice and account in NetSuite automatically, so your ledger reflects the receipt without a manual entry.

Automatic Cash Application

Centime applies cash as it arrives and writes the applied payment back to NetSuite, handling ACH, card, check, and lockbox remittance even when remittance data is incomplete. Only the payments that genuinely cannot be matched with confidence get routed to a person to resolve, keeping NetSuite AR current in real time.

Setup

  1. Connect your account — Connect your NetSuite account to Centime using your NetSuite credentials.
  2. Configure your settings — Set which customers, invoice types, and payment methods sync, matching your existing NetSuite workflow.
  3. Work with our success team — Set up collections cadences and the customer portal in live training sessions with Centime’s customer success team.
  4. Start collecting faster — Run collections, take payments, and apply cash directly from NetSuite, with nothing to re-key.

Frequently Asked Questions

Does Centime integrate with NetSuite?

Yes. Centime syncs customers, invoices, and payments two ways with NetSuite, so both systems stay in step without manual export. NetSuite remains your system of record, and Centime runs collections, payments, and cash application on top of it.

Will payments collected through Centime post back to NetSuite?

Yes. Payments taken through the customer portal apply to the matching open invoice and post to the correct NetSuite account automatically, so your ledger reflects each receipt without a manual entry.

What should I look for in an AR automation tool for NetSuite?

Look for two-way sync, automated collections, a customer payment portal, and automatic cash application that writes back to NetSuite. Centime covers all four on one platform that also runs AP and cash forecasting, so receivables are not a separate silo.

How much does AR automation for NetSuite reduce DSO?

Results vary by business and starting point, and mid-market teams commonly see double-digit reductions. FC Cincinnati cut DSO from 106 days to 67 days after automating collections.

Does Centime run inside NetSuite or as a separate system?

It runs natively against NetSuite, reading and writing your receivables data through a two-way sync. There is no separate ledger to maintain and no double entry, so your team works on the NetSuite data it already uses.

Is our receivables data secure?

Yes. Centime is SOC 2 Type II compliant with bank-grade security.